Aritzia provides a stylish, fresh approach to the world of retail. It’s our people who make us the success we are today. And we take pride in rewarding a job well done. Oh and did we mention we we're named one of the best companies to work for by BC Business magazine?
Aritzia’s Support Office is located on the edge of downtown Vancouver. Much like our stores, our workspace is modern and unique, and reflects our love of contemporary design. Our team consists of creative, dynamic retail professionals who love to design and promote Aritzia’s in-house brands, scope out the latest global trends, and continue learning and sharing their passion for fashion with our valued clientele – all in an environment that fosters long-term career planning and personal growth.
The Sr. Technical Analyst reports directly to the IT Manager and is responsible for developing, planning, implementing and maintaining the IT infrastructure environment across multiple locations running primarily Microsoft, VMware and Cisco technologies
Job Responsibilities:
INFRASTRUCTURE MANAGEMENT
In coordination with the IT Manager, develop and manage the overall IT infrastructure strategy and architecture
Manage vendor relationships
Liaise with internal staff to identify and provide solutions to meet business needs
Evaluate 3rd party products and services; provide recommendations for hardware and software solutions
Day to Day administration and support, monitoring, infrastructure management, policy development and implementation across three main locations and forty store locations.
Perform upgrades and enhancements to maintain the infrastructure hardware and software.
Define, develop and implement IT policies, procedures and best practices to meet the needs of the growing and fast paced organization.
Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure and systems.
Areas of responsibilities are broken down into the following key areas:
Data Center
Networking
Server
Storage
Workstation
Printing
System Management
Remote Access
Directory Services
CUSTOMER SERVICE MANAGEMENT
Customer service oriented; able to clearly communicate in a friendly manner to customers
Provide reactive Tier 3 troubleshooting
weekend and evening work may be required
Proactively resolve complex technical issues and implements sound solution
Mentor and support other members of the IT Department
PROJECT MANAGEMENT
In coordination with IT Manager, develop and manage the portfolio of infrastructure projects
Lead various sized infrastructure projects from inception to completion, managing a team of internal staff and external vendors
Utilize project management best practices for planning, budgeting and delivery of solutions
The position will evolve and additional duties and responsibilities may be added or modified as required throughout the course of employment.
Requirements:
Post secondary degree in Computer Science, Engineering, or equivalent combination of education and experience
5+ years experience in a similar role, managing enterprise-class infrastructure
MCSE or equivalent experience
Project Management experience; managing multiple projects at any given time
Experience managing multi location network environments
Key areas of expertise must include:
Microsoft architecture such as Active Directory, DHCP, DNS, Group Policy, Exchange, Windows Server, Terminal Server, SCCM, Sharepoint
VMWare architecture such as ESX, VCenter, VMotion and related backup and recovery
Blackberry Enterprise Server
Storage Area Networks (SAN); implementation and management
Nice to have areas of expertise include:
IBM Tivoli Storage Management architecture such as TSM, TPC, HSM, ICC-Commonstore
Packeteer or similar file caching technologies
Insert requirements (should align with job posting)
Other Requirements:
After hours and weekend work required
Apply Now:
If you’re a creative, enthusiastic, hardworking team-player, we’d love to hear from you, please forward us your resume and cover letter. Please note the job title in the subject line. If you have industry-related experience, we want to hear from you!
NOTE: Only those applicants under consideration will be contacted. If you are not contacted for this position, please accept our sincere thanks and appreciation for your interest in Aritzia!
Contact:
Human Resources Manager
hr@aritzia.com
Fax: (604) 251-6575
- Location: Vancouver BC
- Compensation: Depends on Experience
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
PostingID: 1450040570