WOMEN ARE BECOMING A DRIVING FORCE IN THE SERVICE AND REPAIR OF TODAY’S VEHICLES, ACCORDING TO THE PROS AT THE NATIONAL INSTITUTE FOR AUTOMOTIVE SERVICE EXCELLENCE.
BECAUSE WOMEN ACCOUNT FOR MORE THAN HALF OF ALL DRIVERS AND AUTOMOTIVE SERVICE AND REPAIR CUSTOMERS, A-S-E OFFERS THESE TIPS TO HELP THEM FIND THE RIGHT REPAIR SHOP AND COMMUNICATE WELL WITH TECHNICIANS AND SERVICE ADVISORS:
ASK FRIENDS AND ASSOCIATES FOR REPAIR SHOP RECOMMENDATIONS. PICK ONE THAT IS WELL ORGANIZED, WITH VEHICLES EQUAL IN VALUE TO YOUR OWN.
START OFF WITH A SMALL JOB. IF YOU’RE PLEASED WITH THE WORK, RETURN WITH MORE COMPLICATED REPAIRS. BE PREPARED TO DESCRIBE SYMPTONS AND PROVIDE A WRITTEN LIST OF RECENT PROBLEMS.
REQUEST EXPLANATIONS IN SIMPLE TERMS. AVOID ESTABLISHMENTS WHERE YOU FEEL IGNORED, PATRONIZED, OR RUSHED. BE SURE YOU UNDERSTAND ALL SHOP POLICIES ABOUT LABOR RATES, GUARANTEES, AND METHODS OF PAYMENT.
A-S-E CERTIFIED TECHNICIANS WEAR BLUE AND WHITE A-S-E- SHOULDER INSIGNIA AND CARRY CREDENTIALS LISTING THEIR EXACT AREAS OF CERTIFICATION. THEIR EMPLOYERS OFTEN DISPLAY THE BLUE AND WHITE A-S-E SIGN.

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